Do I/my child need to see my GP to be referred to IRS? / Do I need to see a specialist to be referred to IRS?
NO. You or anybody else involved in your care/your child's care can refer you to IRS. Please contact us for details.
Can I/my child be treated in my own home?
Yes, treatment in your own home is often the most appropriate. However we could also see you/your child at your place of work, at their school or in the community depending on your requirements.
How much does the treatment cost?
Our prices are in line with other rehabilitation services. Please contact us to discuss your individual requirements and costs.
How do I/my child access any of the equipment you may recommend for my treatment?
We will provide you with details on how to and where to access any equipment we may recommend.
How soon could I/my child get an appointment?
We will always aim to see you for your first appointment within two weeks of receiving the referral.
How long does the treatment usually take?
The length of a treatment session does depend on your individual needs. We will always discuss your ongoing treatment needs and agree future treatment plans with you.
What qualifications do the therapists working for IRS have?
We all have professional OT and Psychology qualifications and are members of a number of professional and non professional bodies; we also attend regular training and updates. Between the four of us we have over 50 years combined clinical and managerial experience in the statutory and non-statutory sector. Please see "About us" for further details.
What does an OT do?
An OT assesses the whole person and identifies areas of ability, difficulty and need. Our interventions involve working with the individual using a treatment programme of activities enabling them to engage in their desired or required activities.
How can OT help me?
The help we can offer to you depends on your individual needs, abilities and goals. If you for example have difficulties managing any aspect of your mobility, personal care, domestic tasks, leisure activities or work, we can provide advice, techniques or recommend equipment enabling you to manage these tasks more easily. Please contact us to discuss your individual needs.
How is the treatment you provide paid for?
There are a number of ways treatment is paid for, e.g. private funding, medical insurances or compensation claims. For children funding may be obtained from special educational needs funding (SEN).
Will you liaise with my GP about my treatment?
At times it may be of benefit for us to liaise with your GP or others involved in your care. However we will always seek your consent before approaching any other individual involved in your care and discuss any information with you before passing it on.
Do you offer any follow up after my/m child's treatment is complete?
We are always available for you/your child to contact us for advice after you have been discharged. However sometimes it maybe beneficial to book another appointment.
Can I/my child choose my appointment date and time?
We will try and make the appointment with you/your child at a date and time that is mutually convenient. Our normal office hours are Monday to Friday 9am till 5pm. Appointments outside these times are available but incur a higher fee.
Would you be prepared to talk to my family or my carers about any treatments I need to continue on my own?
We will provide you with detailed instructions on any treatments we recommend you continue on your own. If you would like us to discuss these treatments with any of your family members or carers we would be very happy to do so if it aids your recovery.
Can I have a family member, carer or friend with me during your first visit or during any other treatment sessions?
We are happy for you to ask a family member, carer or friend to be present during our initial assessment or ongoing interventions if it benefits the interventions taking place.
Is there a charge if I have to cancel my appointment at short notice?
Yes there is a small cancellation fee if appointments are cancelled less than 24hours prior to the appointment time. If we have to cancel your appointment at short notice we will book you into the next available appointment convenient to you.
What does a psychologist do?
Psychologists are trained scientific practitioners. They can bring their understanding of the brain, behaviour, thinking and emotions to the assistance of those with various types of injury. Certain medical conditions may cause problems such as anxiety and depression, or problems with memory or new learning. Such problems can be a barrier to effective rehabilitation.
How can a psychologist help?
A psychologist will provide strategies to assist in such areas. They work with both the individual and their families to achieve their maximum potential in rehabilitation. They will work in collaboration with other therapists, providing either direct input for emotional problems, or advising on techniques to compensate for problems, such as poor memory or reduced motivation.
Would it be okay if my child's sibling is part of the treatment session?
We are happy to discuss siblings being involved in the Treatment session as it will undoubtedly help your child and the family to get the best out of the OT session.
Would it be acceptable if my child's teaching assistant is involved in my child's therapy?
Absolutely. This will help for the OT interventions to be incorporated into the da to da activities in school.

Declan McNichol

Bill Young

Angela Gordon

Birgit Rathje-Vale

Helen Smart